I’m really glad you’ve reached this decision, but I’m still not happy with being asked “why are these automation tasks costing us $XXX” per year during our last recent license license update.

Until this epic is completed you are charging people full-seat price for automation users which, because of the poorly-scoped token permissions, require multiple “user” accounts to implement securely.

An automation utility in no way delivers the same value as a full time developer and it really shook me to know that this is how you have historically valued bots. It runs counter to everything that you publicise.