Their reputation is shot. I wanted to buy a NAS, and look at the prices in Canada. I stopped myself from going to Amazon because I was too wary of weird reviews and long discontinued products with completely strange prices.
I know what you mean. There’s some category of purchases for which I still look at Amazon—basically <30$ and doesn’t-matter-if-it’s-fake type items. Anything that doesn’t fit those criteria, and especially brand name electronic items, I’m buying elsewhere. Knowing it’s genuine is worth a higher price.
This has basically meant that I went from a Prime member making 5-10k$ worth of purchase per year a few years ago, to a non-prime member spending only a few hundred $ per year at Amazon. I suspect I’m not unique in the HN crowd, but I’m shocked at how often I see friends, family, and coworkers continue to trust this company with large, important purchases.
I went to Canada Computers instead.