That is rather scary. Quality control is a serious requirement to any competent lab. With physicians making decisions by results labs transmit, there is an inherent need of verifiable trustworthiness to the results.
A patient may be subjected to life altering medication or treatments, which is not a trivial responsibility that can be shrugged off with erratic processes or lack thereof.
A lab director's responsibility includes ownership of quality processes, reviewing abnormal results after the fact to see if proper processes were followed (such as communicating with the respective provider), reviewing financial success, and much more. To shrug off quality control and operate as if reputable is not just unethical, but incompetent. Such operations should cease immediately.
Disclaimer: I have experience in the medical lab industry.
A patient may be subjected to life altering medication or treatments, which is not a trivial responsibility that can be shrugged off with erratic processes or lack thereof.
A lab director's responsibility includes ownership of quality processes, reviewing abnormal results after the fact to see if proper processes were followed (such as communicating with the respective provider), reviewing financial success, and much more. To shrug off quality control and operate as if reputable is not just unethical, but incompetent. Such operations should cease immediately.
Disclaimer: I have experience in the medical lab industry.