I've shopped at quite a few Best Buys near me. I used to hate them, until I found a good store. I love shopping there now. They don't pressure about PSPs, they're friendly, available, and knowledgeable, etc.

Whenever I end up at another Best Buy, I'm reminded how much I used to hate them because the others haven't changed.

It sounds like you worked at one of the many bad ones, and that sucks.