I've been thinking about building an analytics package geared towards SaaS. I've found it very difficult to track different types of users and their associated revenue in tradition analytics packages (GA, GetClicky, even MixPanel). I've always envisioned a simple analytics package based entirely on user types. Think visitor, free/demo account, paid account 1st level, paid account 2nd level, etc...
I think this is an important missing functionality in many of the existing solutions and I would definitely pay for something that made it dead simple, would HN agree with me?
I've toyed around with a lot of the Analytics packages this article mentioned. None of them do an absolutely great job in the SaaS market, imo.
It's a shame with the rise in popularity of web apps. As crowded as the Analytics market is, there's definitely room right now for someone to turn things upside down.
I used to be a paid Mixpanel user with several accounts. I liked it but it bothers me that you guys don't break the mold any more than traditional analytics did.
Why can't I just choose any random set of events as a funnel and view the breakdown that way? I want to mix and match events on the fly and see how they perform based on past data. I don't always guess the user path correctly, why not help me?
I think this is an important missing functionality in many of the existing solutions and I would definitely pay for something that made it dead simple, would HN agree with me?