If it was really that great, one would think the article would be able to point out some great things that came out of it. Instead it just points to a bunch of people saying how great it was.

I can't help but feel that twitter uses are kind of a self-hating bunch. Its a totally optional site where you can follow whomever you want, and the best thing to happen is for it to break for popular people? I don't understand why people use twitter if they don't want twitter to work. Nobody is forcing you; just quit if you don't like it.