This is a survey of MBA students over the course of less than six months. The definitions are a bit vague, how does one distinguish 'trustworthiness' from 'friendliness'? What is meant by 'technical competence'?
For example, in retail sales, the ability to project 'friendliness' is very helpful in client relations, hence in sales margins. This doesn't translate into 'trustworthiness', i.e. not selling your company's IP t o the competition, etc. However, part of the definition of a 'competent salesperson' is the ability to project friendliness regardless of one's actual opinion of the client.
So, part of the general definition of 'competence' in technical jobs should be the ability to keep interactions professional regardless of circumstances (while not tolerating actually abusive behavior).
For example, in retail sales, the ability to project 'friendliness' is very helpful in client relations, hence in sales margins. This doesn't translate into 'trustworthiness', i.e. not selling your company's IP t o the competition, etc. However, part of the definition of a 'competent salesperson' is the ability to project friendliness regardless of one's actual opinion of the client.
So, part of the general definition of 'competence' in technical jobs should be the ability to keep interactions professional regardless of circumstances (while not tolerating actually abusive behavior).