This sounds like my world and yes Execs can't seem to reconcile that their personal laptop cannot control a camera linked to an android app on the other side of the room. That's not what they asked for initially, they asked for the one-touch join the meeting crap that the salesman sold them on. Come hell or high water though once they get in the room they want their personal laptop to drive the meeting.
Yeah the tech is wonderful when there’s a good facilitator who knows how to use it effectively, but the problem is most meeting facilitators are not very good and have their own personal style that might not match up with any given product. Getting to the outcome of the meeting is far more important than using some fancy software, and for 90% of meetings you can get there with Zoom or Teams on a laptop.
It is infuriating.