Indeed. He is the king of anecdata such that "Gladwelling" has become a word (roughly meaning to construct a pretense of argument from a series of anecdotes).

Plus there's this (ab)use of his name: http://cyclingprof.blogspot.com/2010/04/gladwelled.html

If you read the article it's hard not to believe that IV is an innovation machine. Hatred of SW patents aside their talent and ideas are pretty cool.

Which just makes it even more tragic that such bright people are working for the king of patent trolls.

Its damn near meta-tragic. Bright people thinking up things that they are going to actively prevent from being invented.