When I moved across state lines Wells Fargo required me to go back and close my account in my previous state and open a new one in my new state. Left and never went bank. When BoA moved from San Fran to the South and started doing questionable practices it was time to move. US Bank has been amazing, and my immigrant friends all say US Bank has overcome hurdles/issues that Chase, BoA, and WellsFargo refused to help with (often just refusing to take them as customers). When my mother died, US Bank was amazing with protecting her estate from legal BS, to the point that they ended up going to court and paying out of their pocket to do what was right (and this was not a large estate to profit them). Seriously never seen a bank (or large corporation) so willing to see/accommodate individuals and their situations instead of just providing cookie cutter services that if you didn't fit you were excluded. At this cynical point in society I didn't think a bank could impress me, but they have.
It was state dependant, but also only had to be done with our Wells Fargo accounts, meaning it was do to Wells Fargo's choices not specifically state requirements.
I’ve used us bank for an auto loan and they were super helpful when I sold it. I honestly get anxiety and social lock up when dealing with financial stuff (it’s all so much bullshit after the basic accounting is done) and they were really chill about the whole thing
US Bank is the 8th largest bank. I'm surprised with your experience with Wells Fargo since they didn't require that for my sister. Maybe they changed rules or it was a particular state?
How good is the online/mobile app access for US Bank?
It was because of the state we moved to, but we only had to do it for our Wells Fargo account.
Not a mobile app power user but it does everything expected (deposit checks from phone, balance info), and I get large transfers in (trust and business) through Zelle and send to my son through Zelle instantly in the app.
