I appreciate the feedback, but the hard part about feedback like this is: how do I identify who's right? Half the people in the thread are saying the old design is better, and half are saying the new design is better.
If I could flip a switch and try the design you're describing and see how it affects sales, I'd try it, but taking professional photographs and redesigning the site is several thousands of dollars and dozens of hours of management time.
The data aren't entirely conclusive. My sales increased but I can't prove it was due to the new design.
I could A/B test the old design against the new, but my sales volume is low enough that it could take weeks before we get compelling results for any experiment.
It's easy to come up with lots of ideas for design improvements, but it's much harder to actually implement them and then measure the results.
The biggest problem is that the device's box looks 3d printed, and I associate that with "hobbyist/prototype" automatically. I would also prefer to see the real device over stock art, but if a picture of the device evokes unreliability, then removing the real photo may have helped for this reason.
I've been looking at case changes for a while, but it's hard to ditch 3D printing. As we iterate on the hardware the physical layout changes every few months, so it's great being able to update the 3D printed case design in a few days.
That said, 3D printing with the material we use is pretty slow and expensive. We eventually have to move to either plastic injection molding or some type of metal.
I usually get positive feedback about the case material, but I can see how it looks different from other network devices people view as high-quality.
I appreciate the feedback, but the hard part about feedback like this is: how do I identify who's right? Half the people in the thread are saying the old design is better, and half are saying the new design is better.
If I could flip a switch and try the design you're describing and see how it affects sales, I'd try it, but taking professional photographs and redesigning the site is several thousands of dollars and dozens of hours of management time.
>The photos on https://tinypilotkvm.com/product/tinypilot-voyager2 are good. Put them on the home page.
Sidenote: these are actually computer-generated, not photos. Good right?
>And because I like to do free QA testing, here's a bug :)
Ah, good catch! Thanks! Fixed now.