Technically true, but missing the context. What happens is regulated by applicable local law: if both sides are happy with that solution and it's legal to do so, the issue may be resolved with a refund.
For example in Australia ACCC says that sure, you're entitled to a refund as one of the options when a product/service fails. But that doesn't stop you from being able to claim damages or losses even if you're fully refunded. https://www.accc.gov.au/consumers/consumer-rights-guarantees...
Actually I'd love to see the result of involving ACCC in this situation if someone in Oz gets terminated. They can be very detailed in their analysis if they're interested.
I don't know how things work in Australia, but I'd be really surprised if someone signing up to sell apps on the app store would be treated as a consumer.
Also, paying for the right to develop on Apple platforms is hardly a service.
ACCC rules apply to products and services. The first sentence in the paid apps agreement is:
> You hereby appoint Apple and Apple Subsidiaries (collectively “Apple”) as: (i) Your agent for the marketing and delivery of the Licensed Applications to End-Users
There are services which Apple provides to developers as a part of the agreement, but to be an Apple Developer involves much more than that.
>ACCC rules apply to products and services.
Over here in Europe consumer protection laws generally do not apply to contracts between businesses. i.e. A photographer buying a camera for their business use would not necessarily be covered.
For example in Australia ACCC says that sure, you're entitled to a refund as one of the options when a product/service fails. But that doesn't stop you from being able to claim damages or losses even if you're fully refunded. https://www.accc.gov.au/consumers/consumer-rights-guarantees...
Actually I'd love to see the result of involving ACCC in this situation if someone in Oz gets terminated. They can be very detailed in their analysis if they're interested.