The last 3 years I've had occasion to use Budget on an "I need a rental now" basis.
I've had a good experience because they just don't seem to care. That is, the employees working there just check in/out, sign the paperwork, that's it. I haven't had to spend a lot of time turning down questionable options and upgrades. There haven't been turn-in inspections where they claim that tiny scratch on the car with 160k miles is my fault.
They just seem to get me checked in so they can get back to their phone. It's not a premium experience by any means, but it's simple.
I've had a good experience because they just don't seem to care. That is, the employees working there just check in/out, sign the paperwork, that's it. I haven't had to spend a lot of time turning down questionable options and upgrades. There haven't been turn-in inspections where they claim that tiny scratch on the car with 160k miles is my fault.
They just seem to get me checked in so they can get back to their phone. It's not a premium experience by any means, but it's simple.