while this is indeed 364 too many, this number is still absolutely tiny. there is going to be lots of confirmation bias in this thread -- of bad interactions. whereas the very very large majority of customers are probably happy with hertz. i always have been.
don't get me wrong, someone at hertz should go to jail for this. but your chances of being one of those 364 seems absolutely tiny doesn't it? they must do a billion rentals a year.
while this is indeed 364 too many, this number is still absolutely tiny. there is going to be lots of confirmation bias in this thread -- of bad interactions. whereas the very very large majority of customers are probably happy with hertz. i always have been.
don't get me wrong, someone at hertz should go to jail for this. but your chances of being one of those 364 seems absolutely tiny doesn't it? they must do a billion rentals a year.