> How have you helped educate managers to increase their understanding of the underlying software services that they manage?
There are many ways a manager can be incompetent. Lacking fundamental knowledge about what they manage is one of them. Some managers will be willing to learn, some even enthusiastic about it. Others will not. In the latter case, the projects are (in my experience) likely to fail, and it's better to fail fast and just quit.
There are many ways a manager can be incompetent. Lacking fundamental knowledge about what they manage is one of them. Some managers will be willing to learn, some even enthusiastic about it. Others will not. In the latter case, the projects are (in my experience) likely to fail, and it's better to fail fast and just quit.