if you've ever done phone tech support, you know how inept the average person is when it comes to using a computer. directions like "go to google" or "open up the internet and go to www.some-website.com" might as well be a foreign language.
in my experience, i'd estimate that a solid 25% of the population has no idea how to navigate to an arbitrary website. 'the internet' for them consists of the shortcut icons that dell placed on the desktop when they sold the computer, search results, and links that get emailed to them.
in my experience, i'd estimate that a solid 25% of the population has no idea how to navigate to an arbitrary website. 'the internet' for them consists of the shortcut icons that dell placed on the desktop when they sold the computer, search results, and links that get emailed to them.