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rqtwteye
on Oct 12, 2023
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Atlassian Acquires Loom
I doubt people will record 15 minute videos to report an issue. From my experience people are much better at recording a relevant video vs. describing the issue in our text.
lelanthran
on Oct 12, 2023
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My experience with enterprise customers is that recording a video is much more effort than typing "the thingy won't foo the bar" ...
rqtwteye
on Oct 12, 2023
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That’s mainly because creating and submitting videos is hard with current tools.
j45
on Oct 12, 2023
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It’s super common and reasonable if it saves days and dozens of emails just to replicate
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