That depends, did you buy it online? Then you can return the laptop basically no question asked for 14 days. There are some exceptions for custom orders, but I have never seen those enforced for anything not majorly custom build.
Offline you do not have this right, but a lot of retailers still have money back/voucher guarantees for 14 days.
Take this with a grain of salt, the law is pretty old in Germany and I have heard different things why it was introduced. Also the eu directive is lot newer.
- you can try things out in a shop, you can't online
- it comes from door salesman
Which liked to pressure people into buying stuff
- was extended to support local businesses as an added cost to sell online
>Could Lands End have kept its lifetime return policy in Germany under this law?
Don't know about that policy/any details, but sure.. why not?
Laws only define a minimum, not a maximum service level
Offline you do not have this right, but a lot of retailers still have money back/voucher guarantees for 14 days.