I call this effect “sand in the gears”. Some things are low friction and effortless, others less so. Too much friction and the “machine” seizes.
Psychological aspects are a big part of this.
My pet peeve is overzealous security trolls making IT staff use four layers of VPNs and remote access solutions with multiple glacially slow MFA authentication prompts.
I watched one guy typing into a console with a two second lag on each key press. That’s the round trip time to the Moon and back!
I felt bad every time I had to ask him to do something for me, because his shoulders would slump and he’d have this depressed look on his face as he forced himself to jump through the hoops… again.
Psychological aspects are a big part of this.
My pet peeve is overzealous security trolls making IT staff use four layers of VPNs and remote access solutions with multiple glacially slow MFA authentication prompts.
I watched one guy typing into a console with a two second lag on each key press. That’s the round trip time to the Moon and back!
I felt bad every time I had to ask him to do something for me, because his shoulders would slump and he’d have this depressed look on his face as he forced himself to jump through the hoops… again.