I spoke in the past tense, and already learned this lesson back 20 years ago; you can tell that I believe software can and should be coded to avoid such issues from the position I took with my comment: that it was concerning that the software would stop working not if but when people do not read this "important" notice. Although, maybe you didn't actually bother to read the rest of my comment, and so failed to appreciate my actual point, given how you just quoted something near the beginning which was mere evidence and focused on it with what feels a bit like an axe to grind ;P.
Which, though, leads me to something I will say in response to your reframing: while I do believe that one must build systems with the understanding that people will not read any of the documentation, we should still judge people for the behavior. I am pro commingled recycling, and yet I also believe that people who don't even try to read the signs on top of a series of trash bins are shirking a duty they have to not be a jerk, the same way we should be angry at people for not knowing local laws even if we put them on giant signs on the street as they'd rather just be lazy.
Which, though, leads me to something I will say in response to your reframing: while I do believe that one must build systems with the understanding that people will not read any of the documentation, we should still judge people for the behavior. I am pro commingled recycling, and yet I also believe that people who don't even try to read the signs on top of a series of trash bins are shirking a duty they have to not be a jerk, the same way we should be angry at people for not knowing local laws even if we put them on giant signs on the street as they'd rather just be lazy.