Lots of good suggestions here but I have a comment. My 90 year old uncle lives near me so I can pop round and help with problems. Trouble is mostly bad UI on web sites.
- finding the login button
- cookie/consent popups blocking page and causing confusion (especially those that dim entire web page).
- finding the close button ("x") on the above
- dynamic UI surprises and confuses basic usage
This week he tried to login to a finance web site from an email they sent him. The only links on the web site were twitter and facebook (UI icons). No actual links to their site, so he failed to login. He was trying to login to their Facebook site using the web site credentials.
The internet/web is very poorly designed for many oldies (and not just them).
Lastly, if they're messing up settings or deleting things, it just needs to be locked down. Tough but better than broken.
- finding the login button
- cookie/consent popups blocking page and causing confusion (especially those that dim entire web page).
- finding the close button ("x") on the above
- dynamic UI surprises and confuses basic usage
This week he tried to login to a finance web site from an email they sent him. The only links on the web site were twitter and facebook (UI icons). No actual links to their site, so he failed to login. He was trying to login to their Facebook site using the web site credentials.
The internet/web is very poorly designed for many oldies (and not just them).
Lastly, if they're messing up settings or deleting things, it just needs to be locked down. Tough but better than broken.