> Fostering mental fiscal compartmentalization and cognitive dissonance is your best bet in screwing over the American consumer for that $$$.
Yeah, pretty much. Especially when customer service is one of the most painful, drawling experinces imaginable for someone already working 60 hours a week and taking care of family. Or spending an hour+ on the line with excuciating elevator music hoping you don't disconnect and need to repeat that process. It's financially and mentally not worth the hassle unless it's over a certain delta. Maybe that's where some of this cultural difference lies.
But I think it's more an age thing than a country thing though. Look at who's in a phone store or grocery or any other establishment with a streamlined complaint pipeline on your next off day.
Yeah, pretty much. Especially when customer service is one of the most painful, drawling experinces imaginable for someone already working 60 hours a week and taking care of family. Or spending an hour+ on the line with excuciating elevator music hoping you don't disconnect and need to repeat that process. It's financially and mentally not worth the hassle unless it's over a certain delta. Maybe that's where some of this cultural difference lies.
But I think it's more an age thing than a country thing though. Look at who's in a phone store or grocery or any other establishment with a streamlined complaint pipeline on your next off day.