> their tech support not being ready to face new problems.

One of the largest, most valuable companies on the planet which ships phones, computers, makes their own chips, operates their own cloud service, builds frontier tech devices, but their tech support can't handle some new problems? Does that really seem likely? Or a problem that they couldn't solve if they wanted to?

> One of the largest, most valuable companies on the planet

> but their tech support can't handle some new problems

Now you know WHY it's one of the largest. Tech support doesn't scale. Making millions of copies of the same device and making things once then distributing does scale and brings a lot of profits.

By that same logic, having different rules and regulation and review processes per continent, country or region also wouldn't scale.

They are just trying to uphold their monopoly seriously. Anyway, it will come the one or the other way — everywhere. It's just a matter of time, but on top people will fingerpoint even more at Apple, and it will have a much broader negative impact for Apple than simply by introducing it. With all their recent acting they are just confirming that's all about market power and greed.