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> Sometimes they even have a small amount of Dell warranty left, though I've never ever had a problem with them.

Yes, though technically any add-on warranty coverage or service plans are only available to the registered owner. I bought a couple Dell OptiPlex micros last year that were originally owned by a large organization. They were clearly being resold on eBay by someone who had acquired them in some sort of bulk purchase. Dell has a form you can submit to request that the registration be updated, but it requires you to provide contact information for the original owner. I asked the eBay seller if they for this contact information, but they said they did not. I was able to open a support request with Dell and have their records updated to show me as the owner after showing evidence that I had acquired the machines. This included a photo of them showing their asset tags along with a hand-written note that showed my support case number, as well as a copy of the eBay listings. I believe Dell checked with the original owner (a US federal agency) to verify the machines had been sold.



Dell ProSupport is exceptional and worth extending. Rapid access to competent technical human in US mainland.


Thanks that's helpful. I still have two with warranty until January so I might try my luck with Dell




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