2 years of experience as a Product Manager/Owner in B2B SaaS, where I lead presales efforts, presales from prospect to customer acquisition, multi month trial setup (very tech heavy product, airlines), 3-12 month trials. Manage the entire product lifecycle, from backlog prioritization to delivery, troubleshooting and support and documentation. Secured multi-year 7 fig contracts with major clients, including two EU airlines.
Before that, 1 year in Quality Assurance, Customer Support, and Technical Writing. Designed test cases, maintained technical documentation, and provided direct support to resolve complex client issues.
2 years of exp as an Aeronautical Engineer, Electronic Flight Bag, aircraft performance analyses, and led projects for aircraft maintenance. I ensured regulatory compliance and collaborated with cross-functional teams.
Earlier, I gained over 5 years of experience in customer support roles, troubleshooting technical issues, managing RMAs, and maintaining network systems.
Optimist in all things, even when the world is crashing, excel in sync or swim. Communication, kindness, prioritization and execution.
Before that, 1 year in Quality Assurance, Customer Support, and Technical Writing. Designed test cases, maintained technical documentation, and provided direct support to resolve complex client issues.
2 years of exp as an Aeronautical Engineer, Electronic Flight Bag, aircraft performance analyses, and led projects for aircraft maintenance. I ensured regulatory compliance and collaborated with cross-functional teams.
Earlier, I gained over 5 years of experience in customer support roles, troubleshooting technical issues, managing RMAs, and maintaining network systems.
Optimist in all things, even when the world is crashing, excel in sync or swim. Communication, kindness, prioritization and execution.