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> At Beacon, we are not going to wait for the next crisis to sweat our biggest challenges; we will build a culture that makes Sweating The Problem our default.

Brilliant! I love it. It's Code Yellow all the time. If it worked once a year at Instacart, and Google made so much progress with it, we'll just turn "the Yellow" on all day, every day.

Then maybe they can have a Code Red for when it's super-duper important to "sweat" the problem.

> you walk away with the confidence that you can handle whatever comes next.

You don't even need a bonus, just enjoy your new found sense of accomplishment. And maybe a subscription to the jelly-of-the-month club [1]

[1] https://kitchychristmas.com/jelly-of-the-month/



Yeah I thought the same. I would not want to work for this guy or any organisation that thinks like him.

It's the manager's job to prioritise. There is always more work than can be done, and always more problems than can be solved with the available resource. Trying to solve that prioritisation problem by "sweating" - ignoring employee's genuine and real need for work-life balance - is not going to work long term.

To the author: please learn how to actually manage. Honestly, you'll do much better. I look forward to reading your article about how you learned to manage problems instead of sweating your team into the ground.


> Trying to solve that prioritisation problem by "sweating" - ignoring employee's genuine and real need for work-life balance - is not going to work long term.

Indeed. Even the words "sweating the problem" just sounds callous and inconsiderate.

It can even work for Google, where can pull in different team members at different times. But in a smaller company that means everyone's work-life balance is permanently stressed.


> ... and strongly encourages the team to sacrifice the ‘L’ and ‘B’ from Work-Life-Balance.

This manager doesn't get it.


I'm glad I'm not the only one who read:

* I promised myself never again. Never again would I call a code-yellow. Code-yellows suck, drain team morale, and they leave a lingering distaste amongst all those involved. Yet, during my 8-years at Instacart, they were our most effective and consistent weapon in ensuring we made meaningful progress on our hairiest problems.*

to be a really long-winded way of saying, "I'm utter shit at management, refuse to prioritize until it's a company-threatening crisis, and I'm happy to make my team suffer for my incompetence."

I'm sure the employee churn at Instacart was in no way related to this fact.

And now he's operating a PE/rollup firm.


Person who closes the most tickets gets a car

Second place gets a set of steak knives

Third place is you're fired

Always Be (C)losing


Coffee is for closers.




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