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> Or depending on a single engineer to be the only one with the crucial knowledge to save the ship in an emergency.

This seems like it's rooted in reality.



I'd agree if you replace "knowledge" with "judgement". It seems to me that mere knowledge will become embedded in our environment.


No matter how well documented system us, how helpful error message is or how good self diagnostics are - some humans will act dumb. Access to knowledge (I assume by embedded you mean better access) is clearly not enough.




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