Yes in the sense Kano refered to as 'delight' [1]. An unexpected or tacit feeling of quality in an interaction with a product.
No, because for whatever reason we sadly have become prone to spurious and unbridled emotion, making mountains out of molehills at the slightest friction. I sometimes feel what now passes as acceptable is what used to be borderline bipolar disorders.
Yes in the sense Kano refered to as 'delight' [1]. An unexpected or tacit feeling of quality in an interaction with a product.
No, because for whatever reason we sadly have become prone to spurious and unbridled emotion, making mountains out of molehills at the slightest friction. I sometimes feel what now passes as acceptable is what used to be borderline bipolar disorders.
[1] https://en.wikipedia.org/wiki/Kano_model