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Banks have stupid rules probably made by people who don't understand the matter. A relative recently got victim to phishing and gave away some of his banking details (fake e-banking login screen on a website). After locking the account, the bank said it would only unlock it after the phone got wiped, which obviously doesn't add anything in this situation.

Another pet peeve is that they prevent screenshots simply because they can, and it feels safer. I know, 3rd-party apps which can do screenshots etc., but this is fighting the threat the wrong way. And yes, it's partially the fault of the platform, which could just allow user-initiated screenshots. Or at least make it configurable.



> Banks have stupid rules probably made by people who don't understand the matter.

Their insurance policies, if I had to guess.


Unlikely, banks do not reimburse this kind of fraud in most of the world.

This is most likely the bank just being genuinely nice and taking care of customers who range between very stupid and momentarily distracted.


>After locking the account, the bank said it would only unlock it after the phone got wiped, which obviously doesn't add anything in this situation.

How is that supposed to be a stupid rule? Do you have any idea how much fraud this stops?




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