It’s a perception problem AMPLIFIED by a trust problem. People don’t trust Microsoft. Or at least they trust Google more than they trust Microsoft.
For a small period of time, I was actually using Edge + Copilot everyday (and it was decent) but their competition has improved so much and appears WAY more privacy focused. I know that Sam Altman is trying hard to stay within the bounds of people’s trust, which once broken is hard to replace (he even said so in an interview).
For now he doesn't seem like a bad actor in the AI industry.
However, the moment it becomes more sustainably profitable to grow a mustache and start wearing monocles he likely will, and if he doesn't he'll be ousted and replaced by someone far worse.
For a small period of time, I was actually using Edge + Copilot everyday (and it was decent) but their competition has improved so much and appears WAY more privacy focused. I know that Sam Altman is trying hard to stay within the bounds of people’s trust, which once broken is hard to replace (he even said so in an interview).