>> I’m not sure he knows the type of person that actually uses Firefox
I'm sure he does, but he is trying to get different users.
The problem Firefox has is that it has accumulated "problem" users who are only there because they've left everywhere else.
In other words, people didn't choose Firefox cause its better, they chose it because it "wasn't x". They were offended by some action of their last browser, and left.
This is the worst user demographic to have. They'll only hang around till you do something that offends them. Which will inevitably happen.
With 2% market share the goal of the new CEO is not to pander to existing users. It's to convince new users to switch because Firefox is better.
I'm still here. But it hurts to see Mozilla shoot themselves in the foot again and again. They just don't get it, and they won't survive.
I was even a Pocket user when they acquired it, immediately stopped using it at that point because it was clear as day how stupid that integration was.
It's death by a thousand cuts, all to get some "other users" while alienating all the existing ones.
I'm even for all the AI features, but please let me add my own self-hosted LLM. Currently you can only set one via about:config, and as soon as you use any other LLM, the settings are lost. If I wanted everything locked down I could just use Chrome instead.
They didn't accumulate "problem" users, they drove off everyone else.
Throwing their fans under the bus to try and get new users has been Mozilla's tactic for the last 15 years. Which is why they're down to 2% market share.
I'm sure he does, but he is trying to get different users.
The problem Firefox has is that it has accumulated "problem" users who are only there because they've left everywhere else.
In other words, people didn't choose Firefox cause its better, they chose it because it "wasn't x". They were offended by some action of their last browser, and left.
This is the worst user demographic to have. They'll only hang around till you do something that offends them. Which will inevitably happen.
With 2% market share the goal of the new CEO is not to pander to existing users. It's to convince new users to switch because Firefox is better.