In my experience at the DMV they process a large number of clients per hour; they appear quite efficient. The problem is that there aren't enough customer service agents to handle the volume so the lines are massive.

Cutting their budget makes things worse, not better.

Yes: given the number of clients they have and the amount of services they offer, it’s a marvel that the DMV (and USPS) work as well as they do.

Yes. I've been twice in the 9 years that I've been living here. Total time in the DMV in 9 years is under an hour. Last time I went, I spent under 5 minutes inside the building, less than a minute at the desk getting my registration done (I usually do it online, had a weird one-off situation).

I've never experienced customer service half that good from ANY corporation.

Fascinating. Why do you think the stereotype of these hard to fire people is the exact opposite?

I think most stereotypes are the opposite of the truth and it isn't hard to find reasons why.

It's also interesting that you draw a a correlation between "hard to fire" and "incompetent". It's very hard to fire Elon Musk, what does that make you conclude about him?

Noted re: your thoughts on stereotypes. Where do you propose they come from?

Yes, people isolated from consequences do tend to perform badly.

It’s very easy to fire Elon Musk. He stops performing the board turfs him like any other company.