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> I guess points are kind of a crude way of doing the same thing.

Right. But you sound awfully judgmental in saying "crude". I'd call it robust, and not trying to produce some kind of false over-precision. In other words, appropriate to the task at hand.





So how does your team adjust capacity planning in case of disruptions like annual leave, company all-hands days, public holidays etc... ? How do you figure out how many points to reduce by?



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