I think the main issue with this is the status page. It should be hosted off their normal infrastructure, Heroku went through this a year or two ago if I recall correctly. I don't mind downtime with a PaaS (within reason), it's having zero visibility into the problems, what exactly they are doing to remedy them, and what the ETA for the fixes are.
You go to http://status.twitter.com/, which is powered by Tumblr which, in one of my favourite bits of Internet insanity, uses Twitter for status announcements: https://twitter.com/tumblr (there is a status.tumblr.com but it's blank).
