This is the burden of having firstlast@popular.com email address.
Once, my wife had someone setup some sort of financial account with her email (CC, IIRC). They didn't verify the address!
My wife called and tried to do the right thing, but the people on the phone just didn't understand the concept that the email address was wrong. It simply wouldn't compute for them. Since my wife had the email address, she /must/ have been the account holder. Right?
Me too. I'm particularly noticing in my case, since I get lots of people in India using my eponymous gmail address, that Indian banks, mobile carriers, and ISPs are terrible at every facet of this experience. Lots of spam, no unsubscribe opportunities, sending passwords in plain text in email, all mails are embedded images only with no text.
Once, my wife had someone setup some sort of financial account with her email (CC, IIRC). They didn't verify the address!
My wife called and tried to do the right thing, but the people on the phone just didn't understand the concept that the email address was wrong. It simply wouldn't compute for them. Since my wife had the email address, she /must/ have been the account holder. Right?