Google services are nice, no questions. But more and more interesting alternatives are showing up done by different companies. And maybe Google's competitors are more hungry to provide better support.

Let all us know how the shift worked.. I have been looking for alternatives and not able to find anything esp. for the email and docs..

Maybe MS will be the true competitor :)

I'm sure all of the played out exactly how you described it. Good luck trying to escape Google.

Haha ... yeah just wait until you cool down and the reality sets in, been there done that

you don't need google..

and if you dislike their support then that's a valid criticism.