Thanks for your reply. Price x12 like you said is standard, it's the x10x12 that caught me off guard.
I think some language and price listing adjustments like you suggested would be a great improvement. Even if it's as simple as $32.5 per user pack per month (charged yearly).
But you _charge_ per user pack, do you not? Can we purchase 17 licenses? How about 23?
We have around 20 Backblaze licenses that we pay a bit over $1000 per year for. It makes sense for them to advertise the price per user because they charge us that way.
This is akin to Pepsi sticking a huge sign over their 24 pack at the department store saying "NOW ONLY 99 CENTS PER CAN!" minimum 24, in increments of 24.
Anyway, like I said, the way the pricing is advertised turned an interested/potential customer away.
I think some language and price listing adjustments like you suggested would be a great improvement. Even if it's as simple as $32.5 per user pack per month (charged yearly).